1. Controller
The data controller responsible for the processing of personal data collected via this Website is ZF-HK, Switzerland (“ZF-HK”, “we”). For data protection enquiries, contact us at info@zf-hk.ch.
2. Data We Collect
We collect personal data only when you voluntarily provide it, primarily through the contact and enquiry forms on this Website. The categories of data we may collect include:
- Identification data: full name, company name, job title
- Contact data: email address, telephone number, postal address
- Enquiry data: message content, product categories of interest
- Technical data: IP address, browser type, pages visited and visit timestamps (collected automatically via server logs)
We do not collect special categories of personal data (e.g. health data, political opinions) through this Website.
3. Purposes and Legal Basis
We process your personal data for the following purposes:
- Responding to enquiries — legal basis: contract performance or pre-contractual measures (Art. 6(1)(b) GDPR / Swiss nDSG equivalent)
- Maintaining business relationships — legal basis: legitimate interest in conducting B2B trade activities
- Website security and analytics — legal basis: legitimate interest in operating a secure and functional website
- Legal compliance — legal basis: compliance with applicable legal obligations
4. Data Sharing
We do not sell or rent personal data to third parties. We may share data with:
- IT and hosting service providers operating under appropriate data processing agreements
- Professional advisers (legal, accounting) bound by confidentiality obligations
- Competent authorities, where required by law
5. International Transfers
ZF-HK operates from Switzerland, which is recognised by the European Commission as providing an adequate level of data protection. Where data is processed outside Switzerland or the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
6. Retention
We retain personal data for as long as necessary to fulfil the purposes described above, or as required by applicable law. Enquiry data is typically retained for up to 5 years; data related to commercial contracts for 10 years in accordance with Swiss accounting law.
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request erasure of your data (“right to be forgotten”)
- Restrict or object to processing
- Receive your data in a portable format
- Lodge a complaint with the competent supervisory authority (in Switzerland: the Federal Data Protection and Information Commissioner — FDPIC)
To exercise your rights, contact us at info@zf-hk.ch. We will respond within 30 days.
8. Cookies
This Website uses only technically necessary cookies required for basic operation. We do not use tracking, advertising or analytics cookies. No consent is required for technically necessary cookies under Swiss or EU law.
9. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. The Website is served over HTTPS with TLS encryption.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always available at zf-hk.ch/privacy. Material changes will be indicated by an updated date at the top of this page.